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This page sets out the rules that govern your use of 82ph link, including account eligibility, how we handle your data, and the steps available to you when something needs to change. Access to 82ph link depends on local law and is available only where permitted in your region.
By creating an account on 82ph link and using any part of the platform — whether that is the game lobby, your account wallet, or payment functions such as InstaPay transfers or PESONet transactions — you agree to the terms set out here. These terms exist to protect both you and us, and they reflect the requirements that apply in the regions where 82ph link operates. Eligibility to use 82ph link depends on your local law. We do not extend access to regions where local law does not permit it, and opening an account in an ineligible region is a breach of these terms. Where access is permitted, you are responsible for confirming that your use meets the rules that apply in your jurisdiction. We may update these terms when our services change, when legal requirements shift, or when we introduce new account features. The current version is always the one shown on this page. Continued use of 82ph link after a posted update means you accept the revised terms. If you do not accept a change, you may close your account by contacting support through the channels shown below. Your wallet balance at the time of closure will be handled according to the transaction rules in effect for your account.
InstaPay transfers are processed according to the network rules of your issuing bank or e-wallet. Limits and timing shown in your account reflect those network rules.
PESONet transactions follow BSP settlement windows. The cutoff times and batch cycles applicable to your account are shown inside your wallet history.
Where GCash or Maya is linked to your account, wallet verification is required before withdrawals are processed. Follow the verification steps shown in your account settings.
Your account wallet balance is tied to your registered account only. Transfers to third-party accounts are not permitted under these terms.
Our terms cover specific parts of your relationship with 82ph link. Understanding the scope helps you know where to direct questions and what falls under our direct responsibility versus what is governed by external providers or your own local law.
Login, registration, account recovery and session management are fully within scope. Any issue with your account credentials or access path is handled under these terms, and support can assist through the contact routes listed on this page.
Deposits and withdrawals made through your 82ph link wallet — including those processed via InstaPay or PESONet — are within scope. Transaction records are visible in your account history after each action completes.
Game content, page text, images and lobby structure are covered by our intellectual property terms. You may not reproduce, copy or redistribute 82ph link content without written permission from us.
Payment network rules from BSP-regulated rails, game content from studios in our lobby, and your device's operating system are outside our direct control. We are not liable for delays or errors that originate from those external systems.
You hold several practical rights over the data and information that 82ph link holds on your behalf. These rights are not automatic — you exercise them by contacting us through the support routes on this page. We will respond according to the timelines required in the applicable jurisdiction. You can ask us to show you the personal data we hold on your account. The request goes to our support team with your registered account details for verification. Once confirmed, we will provide a summary of the data associated with your account. If any of your account details — such as your registered contact or linked wallet — are incorrect, you can ask us to correct them. Send the correction request together with evidence of the accurate information, and we will update your records after verifying the change. If you believe a transaction in your wallet history is wrong, raise it through support with your transaction reference and we will review the record. Closing your account is also within your rights. Submit a closure request to support, and we will process it once your wallet balance is settled.
Request a copy of the personal data attached to your account by contacting support with your registered account details. We will verify your identity before sharing any record summary.
If your name, contact number or linked e-wallet is recorded incorrectly, submit a correction request with supporting evidence. We update the record after the verification step is complete.
Dispute a wallet entry by sending the transaction reference number to support. Our team will review the record against the payment network log and respond with findings.
Submit a closure request through any of the support channels listed on this page. Account closure is processed once your wallet balance reaches zero or is settled according to your payment method.
Policy and account questions can be directed to our support team through the channels below. When raising a legal or data query, include your registered account email and a clear description of your request so we can match it to your record without delay.
Start a live chat session from inside your account dashboard. This is the path for urgent account access or transaction queries where you need a response during the current session.
Send policy questions, data requests or account correction requests to our support email. Include your account ID and the nature of your request in the subject line so it routes to the right team.
The help section inside your account covers common policy actions — such as viewing your wallet history or updating your linked GCash or Maya details — without needing to contact support directly.
Our approach to data, security and account records is shaped by the obligations that apply in the regions where 82ph link operates. We do not share your personal data with third parties outside the scope of payment processing, identity verification and legal requirements. Your account security is maintained through standard session controls; always log out of shared devices and keep your login credentials private.
Account records — including transaction history, registered details and session logs — are retained for the period required by applicable law in your jurisdiction. You may request a summary of retained data through support at any time.
We use cookies to maintain your session state and improve how pages load on your device. You can manage cookie preferences through your browser settings. Disabling session cookies may affect your ability to stay logged in across pages.
Your account is tied to your registered credentials. We do not store payment card numbers. Linked wallets such as GCash or Maya are verified at the account level before any withdrawal is processed against them.
When we update these terms, the revised version is posted on this page. Significant changes may also be flagged inside your account dashboard after login. Continued use of 82ph link after the posting date constitutes acceptance.
The questions below cover the legal and policy topics that come up most often. If your question is not answered here, contact support through the channels on this page with your account details.
We do not claim a PAGCOR licence on this page. Access to 82ph link depends on local law and is available only in regions where it is permitted. Check the eligibility terms that apply in your area before registering an account.
We collect the information you provide during registration — name, contact details and payment method — plus session and transaction data generated by your account activity. You can request a data summary through support at any time using your registered account details for verification.
Contact support through live chat or email with a description of the incorrect field and evidence of the correct information. Once we verify your identity against the account record, the update is applied. The corrected details are then reflected in your account profile.
Yes. Locate the transaction reference number in your wallet history, then submit it to support with a short description of the issue. We will review the record against the corresponding payment network log — whether that is InstaPay, PESONet or another rail — and respond with our findings.
The current version of our legal terms is always shown on this page. When a material change is made, a notice may also appear inside your account dashboard after you log in. Continued use of the platform after the updated terms are posted means you accept the revision.
Submit a closure request to support and we will process it once your wallet balance is settled. Settlement follows the transaction rules in effect for your linked payment method — GCash, Maya or a bank-linked InstaPay account — at the time of the request.