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This policy explains what account data 82ph link collects, how we use it, and what choices you have over it. Every section covers a specific part of how we handle your information — from account creation through to wallet transactions using InstaPay and PESONet.
When you create an account or transact on 82ph link, we collect the information needed to run your session and process your requests — your registered name, contact details, device identifiers and transaction records. For wallet-linked actions such as an InstaPay transfer or a PESONet deposit, we record the transaction reference and amount so your account balance stays accurate and disputes can be resolved. We do not sell your personal data to third parties for their own marketing use. Data we hold is used solely to operate your account, process your transactions, respond to support queries and meet obligations required by local law in eligible regions. Where local law requires us to retain certain records, we keep them for the period specified — no longer. Cookies and similar tools are used to keep your session active across pages and to remember your account preferences on mobile. You can manage cookie behaviour through your browser settings, though turning off session cookies may affect how your account loads. Access to this platform and the application of this policy depend on local law and are available only where local law permits.
This policy applies to data collected directly through the 82ph link platform — your account profile, session activity and transaction history. It does not extend to third-party services you access through links on our pages, and it does not govern how external payment networks like GCash or InstaPay handle the data on their side. Review their own terms for that.
Login activity, session tokens and account settings you save are covered by this policy. We use this data to keep your session consistent across devices and to authenticate your identity when you return to the lobby.
Transaction references and amounts processed through GCash, Maya, GrabPay, InstaPay or PESONet are recorded in your account history. This data is used for balance accuracy and dispute handling, not for profiling or resale.
Browsing behaviour within the platform — pages visited, game categories opened — is collected through session cookies. This helps us keep your account preferences consistent and does not identify you to outside parties.
Payment networks, game content providers and any external links on our pages operate under their own privacy terms. This policy does not apply once you leave or interact directly with those services outside our platform.
You have the right to review the personal information held on your account, and to ask us to correct anything that is out of date or inaccurate. The quickest path for most account details — your registered name, email address and contact number — is through the account settings page after you log in. Changes made there are reflected in your records once confirmed. For information that cannot be edited directly through the account page, a written request to our support channel is the correct route. We will acknowledge your request and follow up within a reasonable period. Where you believe data is being held beyond what this policy describes, you can raise that as a formal query and we will review it. Availability of these rights depends on local law and the eligible region your account is registered under.
Log in and open your account settings page to see the personal information and transaction history we hold. Your wallet transaction references — including InstaPay and PESONet entries — appear in your account history tab.
Name, email and contact number can be updated directly through account settings after login. Fields that are locked for verification reasons require a support request with the relevant details for our team to process.
If you believe information we hold is incorrect, excessive or being retained beyond this policy's terms, raise it through our support channel. We will review the query and respond in writing through the same contact path.
For any data-related action that cannot be completed through your account page, contact support directly. Provide your registered email so we can locate your account and confirm identity before making any change.
If you have a question about how your data is used, want to correct account details or need to raise a concern about this policy, the support channel is the right place to start. Have your registered email address ready so we can verify your account before acting on any request.
Open the chat widget on any page of the platform while logged in. This is the fastest path for account-related data questions and straightforward correction requests.
Send a written request to our support address if your query requires a formal written response or involves account data that cannot be changed through the settings page directly.
Log in and navigate to account settings to review and update your registered contact details, session preferences and linked wallet information at any time without contacting support.
Data security on 82ph link covers account credentials, session tokens and wallet transaction references. We apply standard encryption to data in transit so information sent between your device and our servers is not readable in plain form. Access to account records within our systems is restricted to the functions that need it — session management, transaction processing and support handling. We do not hold your GCash, Maya or GrabPay credentials on our side; those stay within the respective payment network. Account data is retained for as long as your account is active or as required by applicable local law in eligible regions. When retention is no longer required, records are deleted or anonymised under our standard schedule.
Data sent between your device and the platform — login credentials, session tokens, transaction references — travels over an encrypted connection. This applies whether you are on a mobile browser or a desktop session.
We record transaction references and amounts for GCash, Maya, GrabPay, InstaPay and PESONet entries in your account history. We do not store your payment account credentials — those remain within the respective payment network's environment.
Account records are kept while your account is active and for any period required under local law in your eligible region. Once that period ends, data is deleted or anonymised. You can ask us to confirm the status of your records through support.
When this policy changes in a material way, we will post the updated version on this page with a revised date at the top. Continuing to use the platform after a change is posted means you have seen the updated terms.
These questions cover the most common things people ask about how we handle account data, what rights you have and how to act on them.
When you create an account, we collect your registered name, email address and contact number. If you complete identity verification, additional documents may be held as required by local law. Device identifiers and session data are also collected to keep your account accessible across logins.
We do not sell your personal data. Transaction data passes to the payment network you use — GCash, Maya, GrabPay, InstaPay or PESONet — only as needed to process your request. Any sharing is limited to what is required to operate your account or comply with local law in eligible regions.
Log in and open your account settings page to review your registered details. Your transaction history — including wallet entries and session records — is shown in your account history tab. For a formal data access request covering records not visible in your account, contact support with your registered email.
Yes. Update basic details like your email or contact number directly in account settings after logging in. For corrections that require verification, or to request deletion of data we no longer need to hold, send a written request through support. We will confirm receipt and follow up in writing.
We use session cookies to keep you logged in as you move between pages and to remember account preferences on mobile. You can manage cookie settings through your browser, but disabling session cookies may cause the account to load inconsistently. No browsing data collected this way is shared with outside advertisers.
When an account is closed, we retain records for the period required under applicable local law in your eligible region. Once that retention period ends, data is deleted or anonymised. You can ask support to confirm which records are still held and under what basis after your account closure.